Staff and Client Safety is Our Top Priority
At The Last Resort Recovery, health and safety are always two of our top priorities, which is why we are offering a variety of preventative measures to protect everyone at our campus from contracting and spreading COVID-19, Coronavirus. We have established an executive team to coordinate and expedite review, augmentation and mitigation steps specific to COVID-19 response. Below are the actions we are taking to ensure our clients and staff safety.
•Screening staff members, clients, and visitors in accordance with CDC guidelines
All staff members, clients, and visitors will be screened daily to help ensure the safety of our facility. We will be checking temperatures of staff and current clients on a daily basis. We are currently not allowing people with COVID-19-like symptoms to be on-site and clients who present with these symptoms will be tested for coronavirus.
•Training with staff and clients
Our medical team has provided extensive training to our staff and clients on how to recognize symptoms of the COVID-19 virus and enact preventative and reactive measures. They have also conducted training on proper hygiene and sanitation to prevent the contraction or spread of the virus.
•Test kits on campus
Once test kits are available we will have a supply, on-site, that we use to screen current and future clients, as well as all staff.
•Not allowing people on-site that show symptoms that are like or similar to COVID-19
We are currently not allowing people with COVID-19-like symptoms to be on-site and interact with our clients and staff.
•Extra sanitary precautions
We have increased our cleaning and sanitation efforts to combat the spread of COVID-19
- We have increased facility hygiene steps and frequency of cleaning and disinfecting of surfaces
- We have added more alcohol-free hand sanitizer dispensers throughout the campus
- Limiting the number of people who are allowed on campus
- For staff who can do their work at home, we are optimizing work from home capability to limit the number of people our clients will be exposed to
•Our Remote location lends itself to transmission prevention
Our remote ranch, located in Smithville, provides a natural barrier to outside contagion sources. We will be screening all incoming clients, staff, and visitors, to help ensure that COVID-19 will not be transmitted to clients and staff that are already on site.
Stay Safe and Follow CDC Guidelines
We encourage you to practice safe, sanitary procedures outlined by the CDC. If you plan on visiting or enrolling at our recovery center, but aren’t sure if you have been exposed to COVID-19, please let us know as soon as possible.
UPDATE: The Last Resort Recovery COVID-19 Precautions
Facility leaders will continue to monitor the Texas DSHS and Centers for Disease Control and Prevention (CDC) websites for information and resources. The Executive Director has attempted and will continue to contact our regional DSHS rep for additional guidance or direction from them in regard to COVID-19. We will continue to be vigilant in identifying any possible infected individuals including clients and staff.
Our medical staff continues to frequently monitor for potential symptoms of respiratory infection and fever as needed throughout the day. Furthermore, we will be sending out, and requiring COVID-19 training webinars within our internal training platform to properly train and prepare staff to improve infection control and prevention practices. Lastly, we will continue to maintain communication with residents, their families, stakeholders, referral sources, etc. to understand their individual needs.
Prior to Intake
- The Last Resort Recovery has added a COVID-19 screening that has been added into our Electronic Health Records System (EHR) and integrated completely into our pre-admissions process. This screening is a hybrid of the Center for Disease Control (CDC) and World Health Organization’s COVID-19 screenings. The screening is built around the following criteria: Recent travel, level of recent social interaction, and COVID-19 symptomatology.
- If a potential client meets the criteria within the screening we will take the appropriate steps to either: A) Refer the client to an acute care healthcare setting that is equipped to handle a potential COVID-19 case or B) Give resources and options to the individual in regard to telehealth consultation from a Medical Doctor to receive guidance on how to address their symptoms, as well as receive a possible referral to a local testing center/site
- Family members or non-staff transportation for clients admitting to our facility will not be allowed to leave their vehicles or spend an extended period of time on campus. This will be communicated prior to admission.
- Our admissions team will continue to monitor and take direction from the CDC, DSHS, and our own Medical Director to make any needed adjustments as the pandemic unfolds to continue to ensure we are admitting appropriate clients, and keeping our milieu and staff as safe as possible.
For Our Physical Plant
- We have put in place certain protocols to disinfect commonly used surfaces and objects on a regular basis using appropriate disinfectant materials for coronavirus.
- We continue to communicate proactively with residents, staff, and other visitors regarding facility visitation policies and restrictions that may result based on the recommendations of the local health department.
- We continue to communicate proactively with residents and staff in reference to the practical steps we can take to prevent the spread of upper-respiratory based infections like the common cold and flu based on the recommendations of the local health department.
- These practical steps include, but are not limited to:
- Washing your hands as often as possible with warm water and soap for at least 20 seconds.
- Doing your best to practice social distancing of 6 feet whenever and wherever this is possible.
- Avoid touching your eyes, nose, and mouth.
- Cough or sneeze into the fold of your elbow, never into your hand or the open air.
- Every one of our buildings on campus has appropriate access to disinfecting agents for our staff to use as necessary.
- We have increased our supplies orders on items like disinfecting agents, paper towels, toilet paper, hand soap, bleach, surface, and floor cleaners.
For Our Clients
- We continue to monitor the symptoms of all of our clients multiple times throughout the day.
- Our clients’ temperatures are being taken 3 times a day.
- Until further notice, we will not be taking clients off of campus for typical trips to off-campus Recovery Meetings, trips into our local communities, client outings, etc.
- We are doing as many “open-air” groups as possible outdoors to keep clients at a safe distance and in a setting where there is more airflow, in an environment where individuals are less likely to share contagions.
- If a client in our facility is meeting dangerously high levels of symptomatology, we will take the following steps:
- Immediately isolate the client in our Medical Unit. This individual will be provided with a specially designed CDC approved mask, his meals and medications will be brought to him by a member of our staff wearing a CDC approved mask.
- Consult with our Medical Director, who is a member of our county’s COVID-19 emergency response team to get a referral for an appropriate testing site.
- Contact our Texas DSHS regional representative to report the concern and consult with them for additional guidance.
- Facilitate and/or coordinate with our local healthcare partners to transport clients to testing sites.
- If a hospital bed is available and the client meets the appropriate criteria, he will be stabilized there until the results from the test are reported back to the facility.
For Our Staff
- Until further notice any staff member that is non-essential to day-to-day client care operations will work from home, unless called upon in emergency or necessary circumstances for them to come to campus. This is for the safety of both clients and staff.
- If a staff member is feeling sick, specifically and especially presenting with symptoms of upper respiratory infection, they are not to come into work and will be asked to seek consultation from their primary care physician.
- All staff meetings conducted between 3 or more staff members have been moved completely to video conferencing platforms.
- Every time a staff member arrives on campus they are to report to our Medical Unit immediately to have their temperature taken.
- When possible, staff members are not to be collecting in office spaces together for extended periods of time.
- Staff is being directed to practice appropriate social distancing of 6 feet or more with our clients whenever and wherever possible. This is for the safety of both clients and staff.
- As with our clients, we continue to promote practical personal hygiene practices such as washing hands regularly with soap and warm water, practicing social distancing, avoiding touching face/mouth/nose, coughing or sneezing into the fold of your elbow, etc..
- Until further notice, all non-emergent visitation and scheduled visitation days/times have been canceled.
- In place of our family visitation, we will facilitate video conference calls for the families of clients that had planned to attend family programs or visitation.
- Our family program services will be delivered via telehealth until further notice. This is a service that we believe is absolutely imperative for the overall recovery of our clients and their families.
- Any/all of our family therapy sessions will be conducted via telehealth.
If you plan on visiting or enrolling at our recovery center, but aren’t sure if you have been exposed to COVID-19, please let us know as soon as possible.